how to add mandatory field

[eran meiri]

hello,

I use wondering is it possible to add a field to the open issues screen so it will be mandatory so the issue will not be able to close without it.

I have added it to the edit item screen and it has a red asterisk near it but but the issue can still be closed without it

many thanks

[Benito Picarelli]

Hi Eran,

If you go in the field / screen configuration page of the project, does that field says "Required"?

Our documentation gives a good insight in how to configure these things: https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens

[Achini]

Hi @Benito Picarelli 

When we do like this, when creating an issue also, it gets mandatory to fill that particular field. Can we make it mandatory only in a particular stage or in the status of an issue?

[eran meiri]

hello,

is it possible?

currently the field is mandatory in the edit issue screen and default value is none. when I try to update the edit issue screen without filling the field I get a prompt that I need to fill it.

if I press cancel without saving I can close the issue from the open issues without filling that field in the edit issue.

is it possible to add it as a mandatory field in the open issues field?

[eran meiri]

maybe I am editting the wrong screen.

I have three screens for this project:

Default screen

Resolve issue screen

workflow screen

the field I created is associated with the 3 of them.

if I don;t enter the edit screen but stay on the open issues screen In can't see my field.

[eran meiri]

I am not following.

the field is in the edit issue screen with 5 options in it.

it has a red asterisk near it but still the issue can be closed.

I have attached the two relevant screens

main_open_issues.PNG

[Nic Brough -Adaptavist-]

There's only one screenshot and it doesn't show the field. If you are able to close the issue, then either you HAVE set a value for the field, or you have made it optional. I am not sure I can put it any other way

[Nic Brough -Adaptavist-]

If you've set it mandatory, then you have to place a value in it.  You can't get to "issue can be closed without it", the field has to be there to create the issue, edit won't let you commit without it, and you won't be able to complete any transitions without it either.

What you have described you have can't happen.  So you must have done something else.