how to automate issuetype for two different Jira instances

[anil.katta]

Hi Team,

We have scenario where  a bug is created in Jira Data Center, the same bug data should be created in Jira Cloud. How to achieve this.

Regards,

Anil Katta 

[Ollie Guan · Accepted solution]

Hi @anil.katta ,

Synchronize Jira Data Center with Jira Cloud

https://help.k15t.com/backbone-issue-sync/5.9/cloud/synchronize-jira-data-center-with-jira-cloud

https://marketplace.atlassian.com/apps/1215199/backbone-issue-sync-for-jira?tab=overview&hosting=datacenter

[anil.katta · Accepted solution]

Hi @Ollie Guan ,

Thanks for quick reply, is there any alternate method to achieve this because we don't want to buy plug in.

[Ollie Guan]

You can also try doing this via API calls between instances. it has a potential to be interrupted over the network and become out of sync very quickly. 

[anil.katta]

How to configure API calls .can you share me the document that would be helpful to me.

[Ollie Guan]

https://developer.atlassian.com/server/jira/platform/webhooks/

https://developer.atlassian.com/server/jira/platform/rest-apis/

[anil.katta]

Thank you so much for sharing the documents. I hope this resolves my requirements

[Mathieu Lepoutre]

Hi

(I work for Exalate)

To sync a bug created in Jira Data Center with Jira Cloud, please use Exalate. After installing Exalate on both Jira instances,set up a connection between your Jira Data Center and Jira Cloud instances. Define the sync rules for issues with the easy groovy configurator.

And then create a test bug in Jira Data Center and you will see that it will be replicated in Jira Cloud. 

Happy to help!

[Diana_Architect_ZigiWave]

@anil.katta hi. i see that Ollie has mentioned a solution that might fit your requirements. In case you decide to switch the approach towards the integration and try something from the marketplace - check out ZigiOps. It's a fully no-code integration platform that can easily connect & sync your Jira instances (Jira/Jira SM/Jira PD) bi-directionally. It can easily be customized to fit different use cases and offers Free Trial (to test it yourself). 

Regards, 

Diana