how to change assignee when 'Service Type' is selected as 'other'

Please change the automaic assignee from one user to another user when 'Service Type' is selected as 'other'

1 answer

0 votes

Hello,

You would need a plugin to accomplish it.

For example, you could use the Power Scripts add-on:

You could create a post function with a code like this:

if (#{Service Type} == "other") {

   assignee = "user1";

}

You can read more about post functions here:

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