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how to change project manager that blocked email (don't login)

daniel
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August 13, 2020

i got project manager account 

but now my email address is blocked by some reason. so i don't login by manager email

how changed project manager account to another email?

ex) blocked email is daniel.my.io

       new email is daniel.my.co

 

 

1 answer

0 votes
Ste Wright
Community Champion
August 15, 2020

Hi @daniel 

What error do you receive when you try to use your current email?

Not sure what you mean by "Project Manager" account - but you can modify the email address associated with your own Atlassian account:

  1. In Jira, go to your user icon (top-right corner)
  2. From the drop-down, select "Account Settings"
  3. Select "Email" from the left-hand menu
  4. Enter a new email address and press "Save Changes"

^ Note: If your account is managed (eg. via G-Suite), you'll need to modify the related email in the management tool.

If this is not what you meant by "Project Manager" account - let us know what this refers to so we can help you further :)

Ste

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