how to change status (automation) when reporter download an attachment in there?

[Виктория]

how to change status of issue (automation) when reporter download an attachment in there?
jira sd

[Pramodh M]

Hi @Виктория 

Jira Automation does not have the trigger when a reporter downloads an attachment.

If we take a look at webhooks, there are only webhooks for created and updated.

I guess it's not possible to change the status when reporter downloads an attachment in Automation, however, using Custom scripts (ScriptRunner) or google analytics and applications as such it's possible.

Thanks,
Pramodh