I am trying to mention when I set an automation rule.
condition : scheduled
action : create issue
I set " @user's id (i.e ioan.mihali@wowzaaa.io ), but it is printed as just text like @aaa. It is not mentioned.
How can I do that?
Hi, @jun lee
If you're using Cloud, use construction like [~accountid:{{reporter.accountId}}]
If you're using Server/DC - use [~{{reporter.username}}]
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You can check, how it works, if you'll mention user in comment, then press "Edit", and change WYSIWIG view to raw text
https://drive.google.com/file/d/19WEuYuJ53MeQO3Cr_ayvWjkgnqfJfJz2/view?usp=sharing
I am trying to set an automation rule and I need to know mention user, not reporter, assignee, and other user fields. I am using Server/DC.
It's doesn't matter, whom you want to mention. The scheme is the same.
Use [~username] construction. If we are talking about your screenshot, it will look like [~aaa], [~bbb], [~ccc]
It works! Thanks a lot.
Great. If the answer helped you, please mark it as solution. It will help other people with similar question.
I am trying to mention assignee, and I used [~accountid:{{assignee.accountId}}]
The result is [~accountid:JIRAUSER13510]
Do you know why and how I fix it?
[~accountid:{{assignee.accountId}}] - it's for Cloud Jira only.
For Server/DC Jira use [~{{assignee.username}}]
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