We lost the api key how can we retrieve it?
What do you mean by "prime time api key"?
Generally for api keys though, see https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/
Hector,
Once you've lost an API key, you cannot recover it. The best practice is to generate a new one for the account in question.
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