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how to set resolution automatically based on issue

ANITHA MOTEPALLI
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January 16, 2021

Hi

example: I have Three issues Bug , Epic, story point . Based on the issue Resolution Should Be Changed Automatically ..............

1 answer

1 vote
Jack Brickey
Community Champion
January 16, 2021

Two methods:

  • if you use different workflows for each issue type (Classic projects) then use a Post Function on the resolve transition to set field value
  • Use automation to set resolution once issue is resolved- trigger - issue transitioned , condition - status is Done, condition - if/else block and check issue type, action - set resolution 

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