i am trying to get help from the jira services so that i can access my cotu

[samson njaji]

when i try to contact the support team i  am redirected to a page that says You don't have permission to view this portal.

[Trudy Claspill]

Hello @samson njaji 

Welcome to the Atlassian community.

Are you trying to contact Atlassian Support or the support team for a specific Jira or Confluence instance? Can you tell us what url you are trying to access?