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i can't edit start date

Douglas Oliveira
Contributor
September 2, 2021

 

I programed a rule to creat a subtasks when a creat a task and automatically edit the start date of subtasks but the field not update, i try many forms but the rule fail and present the error:

"Unknown fields defined during creation. They may be unavailable for the project/type. Check the custom field configuration. Ignored fields –
Start date (customfield_10015)"

The most strange is when i use the same rules in deadline its worked 

 

2 answers

0 votes
Deepanshu Natani
Community Champion
September 2, 2021

Hi @Douglas Oliveira 

Can you confirm if the field "Start date" has been added to the Create screen for sub task in the project where you are trying to run the automation?

Douglas Oliveira
Contributor
September 2, 2021

Hi @Deepanshu Natani yes, was added.

Deepanshu Natani
Community Champion
September 2, 2021

@Douglas Oliveira 

Please check if the field context is not properly setup.

Due to some reason, automation is not able to find this field. So it's either the field is not present on the screen/ context is not set properly/ etc

If its properly set-up, then share the complete automation rule you have configured.

Douglas Oliveira
Contributor
September 2, 2021

@Deepanshu Natani I don't believe that's it because I've already changed this field in other rules, the problem is when I associate tasks and subtasks

0 votes
Trudy Claspill
Community Champion
September 2, 2021

Please show us all the details of your automation rule.

Douglas Oliveira
Contributor
September 2, 2021

image.pngimage.png

Douglas Oliveira
Contributor
September 2, 2021

does matter wich formate i use doesn't work

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