i need to assign only one user to a role in people and the issue will only assign to the specified r

[Vishnu Vardhan Chenna]

when I have added user to a specific role, when I do automation create one issue and it will automatically assigned to user in specified role. it was happened for the first time but when I create next issue and the issue would not assigned to the specified user in that role it was assigned to some one who not in the project role.

[Jan-Hendrik Spieth]

@Vishnu Vardhan Chennacheck whether the assigned user is in a group that is set up as default member for the role.

Because Automation, it seems, doesn't take the actual project setup into account, but the role default membership, instead: https://jira.atlassian.com/browse/AUTO-134

Let us know whether this confirms.

[Jack Brickey]

Hi @Vishnu Vardhan Chenna ,

would you mind sharing an image of your rule and also the audit log results from the failed assignments 

[Vishnu Vardhan Chenna]

no there is no error message but the issue got assigned to some one who is not in the project role

[Jack Brickey]

So does the rule trigger and indicate success? If so then please check the History of the issue. I suspect someone or some other rule might be changing the assignee. Without seeing some of the details it is hard to troubleshoot.

[Vishnu Vardhan Chenna]

Yeah, I can understand but the thing should not which you mention. I will try to understand the things and I'll come back to you with exact question.

thank you jack

[Jack Brickey]

Sounds good. For sure the best place to start is History as it will show who/what assigned the issue.