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include weblinks linked to my issue in a custom email?

Melinda Lee June 8, 2025

We have JIRA stories with different weblinks addressing to tickets. when we create a send web request. we are not able to fetch the weblink into a custom email within the Jira automation send email.

1 answer

1 vote
Piyush Annadate _ACE Pune_
Community Champion
June 8, 2025

Hello @Melinda Lee ,
Using Automation, you may have something as below

1. Get the web link using API call (authentication not required within automation)

https://<base url>/rest/api/latest/issue/{{issue.key}}/remotelink

the URL would be at {{webResponse.body.object}} as {{weblink}} -> using branch iterate to fetch url via {{weblink.url}}Screenshot 2025-06-09 at 12.04.29 PM.png

Melinda Lee June 9, 2025

Thank you, when testing, I have received the following information:

Send web request 06/09/2025, 11:09:16
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Invalid URL specified when publishing web request:
Advanced branching 06/09/2025, 11:09:16
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The provided smart value couldn't be resolved to an object

Can you help me resolve the issues?

Piyush Annadate _ACE Pune_
Community Champion
June 9, 2025

Can you share your automation screenshot. 
Also, add your url directly; else provide me export of the automation to test !!


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