We have JIRA stories with different weblinks addressing to tickets. when we create a send web request. we are not able to fetch the weblink into a custom email within the Jira automation send email.
Hello @Melinda Lee ,
Using Automation, you may have something as below
1. Get the web link using API call (authentication not required within automation)
https://<base url>/rest/api/latest/issue/{{issue.key}}/remotelink
the URL would be at {{webResponse.body.object}} as {{weblink}} -> using branch iterate to fetch url via {{weblink.url}}
Thank you, when testing, I have received the following information:
Send web request 06/09/2025, 11:09:16
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Invalid URL specified when publishing web request:
Advanced branching 06/09/2025, 11:09:16
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The provided smart value couldn't be resolved to an object
Can you help me resolve the issues?
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Can you share your automation screenshot.
Also, add your url directly; else provide me export of the automation to test !!
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