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increase the limit size of attachement file

Rim CHATTI
Contributor
September 8, 2021

What is the impact on the tickets of increasing the limit size of attchament files

2 answers

1 vote
Alex Koxaras _Relational_
Community Champion
September 8, 2021

Hi @Rim CHATTI ,

Bigger files in your tickets/issues will result in getting your cloud storage to the max quicker. But this of course depends on the size of each attachment. I wouldn't recommend e.g. to upload whole videos to your tickets. Videos of e.g. 10-20secs are acceptable. You can see your storage if you go to cog > user management > storage

0 votes
Mayur Jadhav
Community Champion
September 8, 2021

Hi @Rim CHATTI

As per my knowledge,

Jira DC:

The default (per file) is 10485760 bytes (10 MB). The maximum attachment size (per file) is 2147483647 bytes (2 GB).

 

Jira Cloud:

The default (per file) is 1 GB. The maximum attachment size (per file) is 2 GB.

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