When editing an issue, there are different workflow related buttons shown like Resolve Issue, Close Issue, Reopen Issue, etc.. depending on the current status of the issue. Is it possible to change the text of these buttons? I tried making a copy of the default jira workflow, modified the names of the relevant transitions in the workflow, and then used the new workflow in a project. But the button text did not reflect the changes I made.
I did notice that the workflow transitions have a jira.i18n.title property. For example, the Close Issue transition (going from Closed to Open status) has a value of closeissue.title for this property.
I got the answer from atlassian support who also referred me to
https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Creatingaworkflow. Basically, I needed to delete the jira.i18n.title property in order for the button to reflect the transition name.
What about Jira Cloud?
I`ve changed all transitions names but they are still the same.
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transition is renamed and published, but the name does not change in the "view screen" or in the customer portal.
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Changed now. I'm not entirely sure but ...
It was changed in the "text view" of the workflow, and published.
I changed the transition name again from the "diagram view", published again. Now the button in both the "view issue" screen and the customer portal are updated.
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If you copied the system workflow and you wish to rename the workflow transition buttons on the View issue page, you must delete the following properties from all transitions in the copied workflow:
jira.i18n.title
jira.i18n.description
Otherwise, the default names (i.e. values of these properties) will persist. Read more about transition properties.
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Yes, it is possible to change the text.
The text refers to the name of the workflow transitions. To change this, you must change the name of these transitions. If you change the name, you also change the text of the buttons that you say. The buttons don't refer the status of issue...
For more information, you can read documentation (specially paragraph 'transtitions'):
https://confluence.atlassian.com/display/JIRA/Configuring+Workflow
"A transition is a link between two steps. A transition allows an issue to move from one step to another step. For an issue to be able to progress from one particular step to another, a transition must exist that links those two steps. Note that a transition is a one-way link, so if an issue needs to move back and forth between two steps, two transitions need to be created. In the diagram above, the arrows represent transitions.
The available workflow transitions for an issue are listed on the issue's 'view issue' page. A user can execute a transition (i.e. move the issue through workflow) by clicking one of the available links"
Hope it helps,
Daniel
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