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is it possible to delete raised request in customer portal screen ??

Seenivasan K October 23, 2024

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1 answer

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4 votes
Answer accepted
Fazila Ashraf
Community Champion
October 23, 2024

Hi @Seenivasan K 

No. Not from the portal view. 

If the customer wants to cancel the request, have a portal available transition to resolve it.

Seenivasan K October 23, 2024

thanks for responding @Fazila Ashraf can you elaborate briefly about this solution.
Also i want to know is it possible to 'decline' raised request in customer portal screen ??

Fazila Ashraf
Community Champion
October 24, 2024
Seenivasan K October 24, 2024

thank u so much @Fazila Ashraf 

Like Fazila Ashraf likes this

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