in an attempt to make my teams use of jira less error prone i would like to trigger a screen when the assignee of a ticket is changed
i can see no way of doing this in the workflow or ticket options of the project or Jira level settings, is it possible?
No there is no way to achieve this normally.
A workaround would be:
This way, people cannot directly assign issues and they will need to use the transition to assign the issue.
Hope this helps.
thanks for the speedy reply and the work around, i will talk with my team to see if this is an acceptable alternative
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I suspect you will need to replace the normal notification event with the assign issue on the transition for the new assignee to be notified.
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