issue in the feature - add comment through mail

[Fahad V A]

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Configured the incoming mail server and mail handler in Jira, but when replied to the mail notification received from Jira, the comment is added but with full mail chain and not only with body of the last reply.

How to change this, we need only the last reply to be created as a comment in the issue. not the whole mail chain body.

Thanks in advance.

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[Fahad V A · Accepted solution]

Hi All,

when checked on Strip Quotes true in the handler configuration.

the old mail body is trimmed out.

[Deleted user]

Hi Fahad,

Maybe this plugin is what you are looking for:

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue