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jira automation rules

Violet June 21, 2023

Is it possible to use the "Issue created" trigger to move to another status?
https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-created

 

1 answer

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2 votes
Answer accepted
Dirk Ronsmans
Community Champion
June 21, 2023

@06sveta09 ,

Sure, you can use the "transition issue" action after a issue created trigger.

https://confluence.atlassian.com/automation/transition-an-issue-with-automation-1141480644.html

Violet June 21, 2023

Thank you! And if you know, please let me know. If you create 2 rules with the "Task created" trigger, will two rules be checked when creating a task? Or if the first rule is met, then the second rule will not go?

Evgenii
Community Champion
June 21, 2023

Both rules will run. What rule will be first - it's a lottery :)

You have to add condition after trigger, that check, that actions will be run for needed issue.

image.png

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Violet June 21, 2023

Thank you)

Vitaly Pykhtin September 7, 2023

Hi @Evgenii 

I had the same issue recently. 
I was wondering if the 'if' conditions could work in single flow and like in cycle.

It didn't happen at least as i understood from the action and the Audit log.

 

How do i put the if conditions to trigger the event?

Evgenii
Community Champion
September 7, 2023

Hi, @Vitaly Pykhtin 

It's working sligtly different. Trigger action can't be changed, it's "Issue Created", "Issue Changed", "Issue Transitioned" adn so on.. without IF's. 
BUT you can use IF as filter right after trigger event, and to check, that created issue (for example) was from required project, or has required issue type, component, summary and so on.

Screen in my answer above - it's example, how it works.

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