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jira is very slow

Vusal Aliyev
Vusal Aliyev April 1, 2020

Jira is very slow, I can not find exact reason why it is slow. thread dump show a lot of http connections which is normal. How can I identify reason? I checked all performance related docs of atlassian. Any suggestion? Can we send dump to atlassian for analysis? 

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Ed Gaile _Atlanta_ GA_
Ed Gaile _Atlanta_ GA_
Community Champion
April 1, 2020

a lot of times it can be memory related. Can you perform a garbage cleanup and see if that helps?

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Vusal Aliyev
Vusal Aliyev April 1, 2020

GC is doing automatically. I did a lot of performance related tuning. Before tuning everyday customer restarted jira twice a day, now they do restart in a 10 day approx.

I always check GC logs and thread dump, but can not analyze deeply like java expert. I need Atlassian help for it

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