jira servicenow

[Ambika Sekar]

I'm trying to use GET method in Service now REst APi but im getting the below error as 

{"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}...Can anyone Please help

[Dhiren Notani_Exalate_]

Hi @Ambika Sekar 

This is Dhiren from Exalate.

Exalate, provides a fully bi-directional synchronization between ServiceNow and Jira (among other ITSM systems) that is fully customizable. It is easy to set up and Exalate uses a scripting engine which is based on Groovy scripts where you can control what data you want to share and even you can independently handle the incoming information. You can achieve complex use-cases with ease. 

If you would like to see a customized demo of the product in action, feel free to book a slot with us. 

Thanks
Dhiren

[Diana_Architect_ZigiWave]

@Ambika Sekar hi. Did you resolve the issue? Also, did you use any tool to make the integration, and if not - are you open to using one? In any case, feel free to take a look at ZigiOps. It's a no-code integration platform that will help you integrate Jira and ServiceNow in minutes. It can transfer any data and sync custom & default fields. You can also customize it to fit any particular use case. You can take a look at it and if interested to know more about it and how it can help you with the integration - you can book a demo to see it in action.

Regards, Diana (ZigiWave)