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jira

Rahul April 29, 2020

Hi We have deployed Jira Application on our Intranet on one server.

and deployed Jira database on different server.

when we try to access Jira application we found issue wiht gadget showing error when we logged in into Jira.

Does any one know about this issue? 

widget_Error.PNG

Regards

Rahul

1 answer

1 vote
Bibek Behera
Community Champion
April 30, 2020

@Rahul ,

 

Looks like the gadget you have here is specific to any plugin which doesn't have a valid license. Can you add a JIRA gadget and see how it goes.

 

Try importing self-signed ca and server certificates to tomcats jre keystore:

keytool -importkeystore -destkeystore cacerts -srckeystore /opt/certs/servkeystore.p12 -srcstoretype pkcs12 -alias tomcat -deststorepass changeit -srcstorepass <yourstorepass> -validity 3650
keytool -importkeystore -destkeystore cacerts -srckeystore /opt/certs/keystore.p12 -srcstoretype pkcs12 -alias ca -deststorepass changeit -srcstorepass <yourstorepass> -validity 3650

-Bibek

Nic Brough -Adaptavist-
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May 3, 2020

You don't need to look at the certificates (you'd be seeing a connection error if it were certificates)

The first part of the answer is correct - the risk matrix gadget is not licenced for the server.  You'll need to get and install a licence for it for the gadgets to work.

Like Bibek Behera likes this
Bibek Behera
Community Champion
May 4, 2020

Thanks @Nic Brough -Adaptavist-  :) lesson of the day!

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