just brought Jira online, cant change the password and find SEN?

[Ashwini Akolewani]

just brought Jira online, cant change the password and find SEN? 

The help also shows the screens that i do not have? 

[Mirek]

There is a complete guide how to find SEN numbers. Below is the URL to it

https://confluence.atlassian.com/support/how-to-find-your-support-entitlement-number-sen-229840018.html

Ass for changing password it depends do you have a local or delegated authentication (via AD/LDAP). I assume that it is local, so in order to change password you can follow steps defined in this guide

https://confluence.atlassian.com/jira062/changing-your-password-588581678.html