{{lookupissues.size}} is zero while the associated JQL validates to 1

[Dd]

Hi,

In automation, I perform a Then: lookup issues statement followed by if: Compare two values.

I compare {{lookupissues.size}} > 0.

When I validate the query in the LOOKUP statement I get 1. But in the IF it fails. It thinks that there are 0 issues (size=0).

Any ideas why? 

[Hana Kučerová]

Hi @Dd ,

please try to use Log action to check, whether {{lookupissues.size}} is really equal to 0.

https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Please, who is the actor of the rule? Maybe this user cannot see the filter?

[Bill Sheboy]

Hi @Dd 

Adding to Hana's answer...

Please post images of your complete rule and of the audit log details showing the rule execution.  Those will provide context to help explain what you are observing.  Thanks!

Kind regards,
Bill

[Dd]

I found a different solution to resolve my problem (some add-on) but now I need to recreate the issue.
Once I do - I'll post it

[Ojase Emmanuval]

Hi @Dd

Can you please try using action --> If condition--> if-else condition-->Advanced compare condition. I could make it work with this way.

Thanks,

Ojase