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making a jql notification formula

Jon
Contributor
September 19, 2018

i have email this issue add on and I want to send a notification after the status of the issue changes to a certain status. here is the jql that I made. the status is assigned status.. however I get an email everytime someone makes a change to it. how do I construct the formula so that I only get the notification the first time it changes to this status? 

 

issuetype = Booking AND status = Assigned

 

 

1 answer

0 votes
Syauqi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2018

Hi Jon,

If you are on Cloud and you would like to only have your user to be notified for any issue assigned events, there's a native method which would help: 

  1. Create a new notification scheme here: https://<instance>.atlassian.net/secure/admin/ViewNotificationSchemes.jspa
  2. Associate the project(s) that you would like the scheme to be associated with.
  3. Add a new notification with the following information: 
    • Event: Issue Assigned
    • Single User: <user>

You will be notified for any assigned issue on the specified project(s). This will work if you are not in any of the notification group.

Feel free to have a read of this documentation: Creating a notification scheme

Hope this helps

Cheers,

Syauqi

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