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mentioned users do not receive notifications

Riham AlFakhour
Riham AlFakhouri
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November 4, 2015

Is there any way to make mentioned users in the comment receive email notifications?

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John Rey Gerona
John Rey Gerona
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November 6, 2015

jgtjm

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Deleted user November 4, 2015

They should receive notifications if you have set it up correctly. Is this happening to all users? Few users only? Do these users have valid email? Is the email notifications for other events working at all?

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Mario Günter
Mario Günter
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November 4, 2015

Hi Riham, 

did you configure outgoing mailserver? 

 

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Jira
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