@mentions in JIRA tickets do not render as hyperlinks

[Vincent Mutambuki { Mumo Systems }]

I am not sure if this is a bug, miss configuration or wrong perception of how this is supposed to work. When @mentions is used, it create a text ~ name without a hyperlink. Was this supposed to be @name with a hyperlink?

[Vincent Mutambuki { Mumo Systems } · Accepted solution]

Solved this by enabling wiki rendering in the fields that user @mentions in field configuration scheme. So for example, we made description field to render content in wiki format instead of text.

[Norman Abramovitz]

Yes, @mentions should generate a hyperlink. There are some bugs related to @mentions as noted in this previous answer.

https://answers.atlassian.com/questions/45183/jira-5-mentions-do-not-autocomplete-what-do-i-have-to-setup-fopr-this

The global browse user permisson must be granted in order for @mentions to work at all which could also be your issue.

The more serious issues with @mentions I believe are fixed or at least improved with release 5.0.6.