migrate a custom issue link to parent-link

[aya nayman]

Hello

We are migrating from server to cloud and we are using a custom issue link in Jira to create additional issue hierarchy "capability-epic"

We are using also additional issue type called "capability"

Now we are migrating to the cloud and we would like to also start using the parent-link that is built-in advanced roadmap

The question is how can we preform a migration of the existing epics and capabilities, after we move them to the cloud , to use the new parent-link instead of the custom "capability-epic" link. after the migration we would like to delete the custom link type and starting that point to use the parent link only.

Maybe there is a way to do it with automation or with a script ?

Please advise.

Thanks, Aya

[Earl McCutcheon · Accepted solution]

Hello @aya nayman ,

Thanks for reaching out, and the limitations on the migration assistant are covered in:

• Migrate Advanced Roadmaps plans 

Noting:

What isn’t migrated

• Classic plans

• Plans that have issue sources as private filters

• Unsaved scenario data

• Saved views

• User defined custom fields of type

  • Parent Link

  • Team

  • Target start

  • Target end

So as a post-migration step you could populate the issue link data using a CSV import to update the existing issues as covered in:

• How to import issue links from a CSV file in Jira 

And if you need some additional help planning and running the migration please contact support and create a "Migration Support" request so we can help tailor this a bit more for your exact needs.

Regards,
Earl

[aya nayman]

Hi ,

thanks fot your reply 

I tried like you explained to import CSV and it works.

so it was a simple CSV with 

epic key , epic summary , capability key.

the problem is how to export from jira server the csv and to get  the capability issue key , because when exporting from JIRA the "linked issues" field can show additional linked issues

so for this I used the add-on eazybi , I created an "Issue Link" dimension& measure for the capability-link. and

created a report to show epics and linked capabilty

another solution is to use the addon Xporter havn't try but I guess it can work as well