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no description of gic-jsm-fields-layout-preference JSON format

Joeri Delvoy June 30, 2025

why is property gic-jsm-fields-layout-preference retrieved when creating a work item?

I get the same kind of error, but the context is completely different from https://community.atlassian.com/forums/Jira-questions/Re-Re-Dynamic-form-in-jira-Rules-are-not-getting-applied/qaq-p/2795173/comment-id/1046482#M1046482

My context: 

When Creating a new Work item in a Software project, I get a 404 error on the property gic-jsm-fields-layout-preference for my user , which seems a property related to Jira Service Management kind of projects and not to software projects?

I don't think this is related to Dynamic forms, like explained in the other post.
postman reply on the GET of this user property.
rest/api/3/user/properties/:propertyKey?accountId=
postman PUT: I don't know what JSON format is needed.
{
"errors": {},
"errorMessages": [
"The property gic-jsm-fields-layout-preference does not exist."
],
"httpStatusCode": {
"empty": false,
"present": true
}
}

If I ask AI how i can retrieve the content of this user property , the answer is this is not a standard Jira Cloud property, and the format of the JSON content is unknown.

 

It is a bit weird that :

1. Somebody on the instance is trying to retrieve a user property unrelated to that type of project.

2. the GET returns a 404 (i.e. the property is not set)

3. AI explains that you can only retrieve/set this property through REST api calls and not via UI.

4. But there is nowhere a description of the JSON format for the PUT of this property.

 

1 answer

0 votes
Shawn Doyle - ReleaseTEAM
Community Champion
June 30, 2025

Hi @Joeri Delvoy 

 

Is it possible the create screen used for the Software project's work item is shared from a Service Project?

Joeri Delvoy July 1, 2025

There is only 1 service project on the instance, and these newly created work items are not part of that project.

So no, screens are not shared for these work items.

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