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notification mails not getting

koteswararao
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April 3, 2019

when i was created issue i didn't get any notification mails i have checked all like outgoing mail enabled and default notification scheme also associated to project but still i didn't get any mails like issue created mails.  

1 answer

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Jack Brickey
Community Champion
April 3, 2019

@koteswararao , one thing to keep in mind that, unless you specifically configure Jira to do so, you will not receive any notification for "your" actions. That is, if user creates, comments, transitions an issue that user does not receive a notification. This is pretty logical since I don't want to be notified of what I just did. If you wish for this to happen then click on your avatar in bottom left > personal settings and change the "notification of your changes" to "notify me".

if this is not your question please let me know.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2019

Jack,

I think that @koteswararao might have replied to you via another thread below:

Just an FYI!

Regards,

Shannon

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