open the video attachment: IOException: Broken pipe

[harainye]

Recently, I found that my JIRA Software always reported the following error when I viewed some attached files:

com.atlassian.jira.exception.DataAccessException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe
com.atlassian.jira.issue.attachment.AttachmentReadException: com.atlassian.jira.exception.DataAccessException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: Broken pipe

......

I guess it's due to some large attachment files，Has anyone encountered a situation like this? What's the reason for the error?

[Nic Brough -Adaptavist- · Accepted solution]

Yes.  A broken pipe means that the service serving the file or stream has severed the connection.

Jira is not built to handle large files or streams (because the technology beneath it isn't really - it's not directly Jira's fault), and it will time out connections and fail if large files are attached to it.

[harainye]

@Nic Brough -Adaptavist- Thanks a lot!