org.ofbiz.core.entity.GenericEntityException: while inserting

[jitendrabh]

I am getting this error while changing workflow in Jira. Need help on urgent basis

org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:ChangeItem][newvalue,null][field,resolution][oldstring,Done][newstring,null][id,932563][fieldtype,jira][oldvalue,10000][group,628189] (SQL Exception while executing the following:INSERT INTO changeitem (ID, groupid, FIELDTYPE, FIELD, OLDVALUE, OLDSTRING, NEWVALUE, NEWSTRING) VALUES (?, ?, ?, ?, ?, ?, ?, ?) (Duplicate entry '932563' for key 'PRIMARY'))

It seems that you have tried to perform an illegal workflow operation.

If you think this message is wrong, please contact your JIRA administrators.

[Evan Underwood-Harley]

Hi,

Try running the workflow integrity checker in Jira, this will hopefully resolve the problem. See this KB articles for instructions on how to do so - https://confluence.atlassian.com/adminjiraserver071/using-the-database-integrity-checker-802592958.html 

Thanks

Evan