out going email issue

[Rajesh Ramankutty]

Guys i configured outgoing mail with office365 mail server for jira and mail is started going but the problem is its not accepting the name of the sender.

in system info->gendral configuration i given the ${fullname} but even though the name is not displaying in the mail kindly given a solution.

[Angélica Luz]

Hi Rajesh,

Welcome to Atlassian Community!
I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead. Once it's resolved, feel free to share the resolution here.

Regards,
Angélica