planning poker is not showing on one of my project boards but its showing on the other boards.

[Maryam Yusuf]

Hello,

I dont know why Scrumpy planning poker is not showing on one of my company managed project boards but its showing on all the other company managed boards. 

Does anyone has this issue? Am not able to create a room for this particular project since the planning poker dint integrate with it. I have tried all the global setings permissions and specific project access permission still dint work.

[Bill Sheboy · Accepted solution]

Hi @Maryam Yusuf 

As that appears to be a paid-license marketplace addon product, I recommend contacting the vendor's support to ask this question.  Here is their marketplace support page for more information:

https://marketplace.atlassian.com/apps/1219205/scrumpy-planning-poker-for-jira?hosting=cloud&tab=support

Kind regards,
Bill