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problem after upgrade

Sveinbjorn Nikulasson February 1, 2018

After upgrading to jira 7.7.0 No issues are created

I get this error when I test the mail config

Found 2 unprocessed message(s) in the imaps folder.
Cannot create issue due to invalid license: [Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.]

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Answer accepted
Fabio Racobaldo _Herzum_
Community Champion
February 1, 2018

Hi, 

what is the previous JIRA version? It seems that your configuration was related to a JIRA 6.X version and you need to update the application access first. https://confluence.atlassian.com/cloud/manage-application-access-744721629.html

Hope this helps,

Fabio

Sveinbjorn Nikulasson February 1, 2018

Hi that did the trick. I also saw an error in the configured email address

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