"Your operation is taking longer than usual" <- I am still seeing this screen after ten minutes.

[kyungmin_jang]

I am still seeing below screen after ten minutes.

Could you please help me ?

[Earl McCutcheon]

Hello,

The error you're receiving is a more complicated one and requires getting specific details about the cloud account in question, and you will need get in contact with Atlassian Support so we can log into the system and take a look at the individual account to fix this.

I have created the following Support Request on your behalf, and CC'd the technical contact of the account so we can get things started, Let me know in this thread if you are not able to access the support request:

• https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-463408

Also as a bit of follow up, we have the this Bug Report on this issue, noting it is closed out and to contacting Support as the issue is not reproducible between accounts and requires a custom investigation and fix per occurrence:

• https://jira.atlassian.com/browse/ID-6332

Regards,
Earl

[kyungmin_jang]

Dear Earl,

Thank you for your support :)

I'll wait until this problem is solved.