(rest/agile/1.0) not working with jira token.

[Nivetha Ganapathy]

Hi, 

one user able to access both "/rest/api/2" and "rest/agile/1.0" with jira API token from one account.

but another user able to access "/rest/api/2" but unable to access "rest/agile/1.0" with jira API token from another account.

to fix these things what should i check on jira. could you please help me on this.

here in jira we integrated with jenkins , while we are performing this operation in jenkins we are facing this issue.

[Daniel Eads · Accepted solution]

Hi Nivetha,

I've just gone through your other recent Jira question and saw you had this question also. My same question applies here:

Your question is marked as Jira Server, although we only support tokens natively in Jira Cloud. Is it possible you're using one of the following plugins for Jira Server to create auth tokens?:

• API Token Authentication for Jira by resolution Reichert Network Solutions GmbH
• API Tokens for Jira by Wombats Corp

Knowing for sure if you are on Jira Server or Jira Cloud would be helpful too. It's easiest to tell this by the URL - for example a Jira Server instance will typically be something like jira.yourcompany.com, while Jira Cloud always ends in atlassian.net.

Once we've sorted your Jira environment and know how the tokens are being created, we can dig into the API authentication issue.

Thanks, looking forward to help sort out the API issues!
Daniel