send notification when issue in workflow step to long

[lance_lyons]

In Jira, Is there a way to notify a user when an issue has been in a workflow step for too long?

This would almost be like the way Atlassian sends out an email when an issue has had no activity for sometime.

[Nic Brough -Adaptavist-]

Atlassian use the escalation stuff to do this: https://confluence.atlassian.com/display/JIRA/Automatic+Escalation+of+issues