Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

sub task created error

Soft Admin March 25, 2014

After I upgrade to JIRA 6.2,I got a error when I created a sub task at one of project, but created on the other project is fine. I also upload the error message here.(jira_error.txt)

Thanks

ERNIE

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 25, 2014

The Gantt chart plugin is causing a problem according to that stack trace. Try removing it and re-testing to confirm it and get back to us.

Soft Admin March 26, 2014

Dear Nic

After I uninstall the Gantt chart plugin,the sub-task is success to be created.How can I do next step,because we buy the licence to use Gantt chart plugin.


Thanks for reply
ERNIE

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 26, 2014

I think you need support from the vendor to work out what is breaking, potentially it's a bug in the product.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events