Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

subtask issues except close are not displaying when we use show open button

sai krishna July 4, 2017

ShowOpen.pngShowOpen.png - Latest 14/Apr/17 12:22 PM - Bhairavi Nedungadi

1 answer

0 votes
Thomas Schlegel
Community Champion
July 4, 2017

Hi,

"Show open" lists all subtasks that do not have a resolution yet.

The filter is not depending on any workflow state, but on the resolution. If your issues in state "InProgress" are not shown, then they likely have a resolution (although they are not closed). 

sai krishna July 4, 2017

Yes u r right.

How can i over come this issue.please tell me

Thomas Schlegel
Community Champion
July 4, 2017

you have to edit your subtask's workflow. Check the transitions where you set a resolution and if this is the right transition or not. If you want to see all issues except the closed ones, you should set a resolution if you close the issue, not before. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events