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the below error is displayed while importing a jira project to another Jira instance

arunkumar June 24, 2025

the below error is displayed while importing a jira project to another Jira instance

ERROR 11:36:19,056 The status 'In Production Release' is in use by an issue of type 'Change Request' in the backup file. The default workflow 'jira', which is associated with issue type ''{1}'', does not use this status. This workflow is not editable. You must associate a workflow with issue type 'Change Request' that uses the status. To do this you will need to use a workflow scheme.

3 answers

3 accepted

1 vote
Answer accepted
Ameya Bhagwat June 24, 2025

@arunkumar 

The simplest and best option without any error is to create the same workflow in the new site, which will allow for an apples-to-apples comparison, and then start importing the project. It will save you time resolving errors related to the workflow.

 

 

arunkumar June 24, 2025

@Ameya Bhagwat 

Thanks for your reply

I'll check this one

1 vote
Answer accepted
Priyanka Khare
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June 24, 2025

Create a custom workflow in the target Jira instance that includes the status 'In Production Release', then:

  1. Create a workflow scheme linking this workflow to 'Change Request'.
  2. Assign the workflow scheme to the project before importing.

This ensures the import process can map the custom status correctly.

arunkumar June 24, 2025

@Priyanka Khare 

Thanks for your reply

I'll check on it

 

1 vote
Answer accepted
arielei
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June 24, 2025

Hey @arunkumar 

The error is very details - when you import into Jira you must support all the field that are in the import file.

So here it tells you that the import file has a status that is not in your Jira instance - simply create it and then try again to import.

arunkumar June 24, 2025

@arielei 

Thanks for your reply.

 Are you saying the workflow with the status has to be imported first to the instance before importing the jira project?

 

Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2025

@arunkumar 

Yes you can import the workflow first or you can make sure all the statuses are present in the target instance as stated in the error message

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