transition to run

[Brian Kelly]

I'm struggling to find answer even on Google search! I'm relatively new to Agile and various methods. So this is more a question about the methods than Jira (but might overlap). When an Agile project is "delivered", I.e. initial releases in place and working software stable and delivering customer value with a release roadmap thought through... how is the project transitioned to operations? Any guidance welcomed! I'm looking at preparing an 'Agile' proposal / RFP and clearly it's important to define what happens at the end of project funding and moving into opex - maintenance and support and on-going releases. 

PS. I'm aware of the DevOps (Devlopement + Operations) model, where development and operations teams work together throughout the execution of the project/product to ease transition. If this is not the case, I'm assuming there would need to be sprints added with Epics / User Stories defined to develop handover documentation (contrary to Agile Manifesto - but necessary here) and further ones for Change Mgt. and User Training (adding value internally to the supplying organisation or ultimate client who needs support).

Thoughts, best practices, sharing real world experience welcomed.

Thank you.

P.S. Perhaps Jira has a 'one-click' button to transition to run?! ;)

[Bill Sheboy]

Hi @Brian Kelly 

Jira is a tool to help teams collaborate to manage their work.  You seem to be asking a larger question about how your team should work.

You could probably start with how do you teams work today to transition completed work to production:

• Do you have separate delivery, operations, and support teams?
• If so, how do they interact?  For example, what change management practices do they use, do they have "application acceptance" prior to release, etc.?  What does the support team want from delivery?
• Are your teams using any forms of automated pipelines for delivery and release?
• What does your organization value, and so measure in order to improve?
• And so forth...

Once you undertand how your teams and organization work, you can investigate how tools (Jira or otherwise) can help support that.

Thanks, and best regards,

Bill

[Brian]

Bill - thanks for the steer. Appreciate your help.