trial ondemand jira mail not working

[AbdulG]

I have setup a trial ondemand jira and imported our own hosted jira to it, but mail doesn't seem to work. Forgotten password mails aren't received and neither is sending mail from jira.

[Paul Greig · Accepted solution]

Hi Abdul,

I'd recommend checking 'https://<site>/secure/admin/OutgoingMailServers.jspa', during the import process it does offer to disable mail. It is possible outgoing mail server has not been reactivated.

Cheers,

Paul

[AbdulG]

I also noticed that my company was filtering the emails. Thank you