unable to create user through restAPI

[Admin Test]

unable to create user through restAPI by following URL

URL: https://api.atlassian.com/ex/jira/{{cloudId}}/rest/api/3/user

Method: Post

the error msg which i got is 

OAuth 2.0 is not enabled for method: POST /rest/api/3/user

[Brandon Harris]

I'm seeing a similar issue with the create user api endpoint at https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post

I get a 500 error with the not helpful message 

{'errorMessages': ["The request failed. We're not sure what went wrong. Try again and if the problem persists, contact Jira support."], 'errors': {}}

The endpoint has been working for months, so something in the api changed and the documentation hasn't been updated to reflect it, or they just shut the end point down since it was experimental.

Either way it's broken and has been for a few days.  I have a support ticket open, so hopefully we'll get some answers.

[Prince Nyeche]

I think OAuth 2.0 might be too much of a step if you simply just wanted to create users. A simple script using your direct instance URL should suffice. An example is shown on the API docs in different languages. 

https://your-domain.atlassian.net/rest/api/3/user

The API URL can be in the above form, then you can authenticate with your email address + API token. Also, the docs say "Connect apps cannot access this REST resource."

[Tuncay Senturk _Snapbytes_]

Hi @Admin Test 

Welcome to the Community!

You need to authenticate your API requests using OAuth 2.0. To do so, you have to obtain an access token from Jira and include the access token in your API requests as an Authorization header.

• Go to the "Jira settings" page and click on "Apps" and then "OAuth credentials" in the left-hand menu.
• Click on "Create credentials" and choose "OAuth client ID".
• Enter a name for your app and choose "Web application" as the application type.
• Set the "Authorized redirect URIs" to the URL of your application.
• Click "Create" to generate your client ID and client secret.
• Use the client ID and client secret to request an access token from Jira using the OAuth 2.0 authentication flow.
• Include the access token in your API requests as an Authorization header as below

Authorization: Bearer <access_token>

 I hope that helps

Tuncay

[Admin Test]

Hi Tuncay,

i followed above steps to create access token. Eventhough i am getting same error.Same Access token is used in getUsers API and it is working fine. When comes to CreateUsers API, I am getting error.