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user names with @ show with weird account number

Michael Shulman
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I'm New Here
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December 11, 2019

If I @ mention someone, I don't just see their username, like I used to. I now see ~accountid:<some large number> while editing

For example,

When I type @Ianbebian and hit enter, I used to see

[Ian McLoughlin]

But now I see:

[Ian McLoughlin|~accountid:5c9147d71b780c2c5d7c0898]

 

When I save the comment, I just see "Ian Mcloughlin" in blue so the issue only shows up while editing.

I'm on Jira Cloud.

1 answer

1 accepted

0 votes
Answer accepted
John Funk
Community Champion
December 11, 2019

Hi Michael - Welcome to the Atlassian Community!

That is by design based on the latest changes by Atlassian for GDPR. So, it shouldn't give you any real problem as once it is saved, it just shows the name. 

Michael Shulman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2019

hmmm. ok, thanks! Accepting answer.

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