when I clone an issue I do not want reporter populated

[Lucille Green]

I clone issues from the Service Desk to the Agile Project and I do not want the Customer who initially reported the Service Desk issue to be the REPORTER on the Agile issue, how do I avoid the auto-population of the REPORTER in the cloned issue without the manual intervention of changing reporter on Service Desk issue and then changing back once issue is cloned?

[Nic Brough -Adaptavist- · Accepted solution]

I'm afraid not.  The standard "clone" function in JIRA clones everything, verbatim.  There's no functions to do selective cloning without addons.  The ones I'm familiar with cannot be used on Cloud, and I don't think there are any Connect addons that could help yet either.

[Lucille Green]

Thank for being so prompt in replying Nic! I do appreciate it!

[Nic Brough -Adaptavist-]

Sorry it's not what you wanted to hear :-(