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when comments taht are coming from servicenow to JIRA are restricted to admin only

Prajwal Ashok Nagrale
Prajwal Ashok Nagrale November 25, 2022

We have Integrated Servicenow and JIRA using rest API but the comments that are coming from servicenow are restricted to admin only. how we can remove the restriction and make the comments visible to all users.

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Diana_Architect_ZigiWave
Diana_Architect_ZigiWave
Atlassian Partner
November 29, 2022

You should be able to tweak it through the settings 

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