when will I be able to export next gen projects to smartsheets?

[alan rossney]

when will I be able to export next gen projects to smartsheets?

[Jennifer Phillips]

I have been talking to Smartsheet for weeks and they are not identify this as an issue. Good to know this has been an issue for years.

[Petter Gonçalves]

Hello Alan, 

Thank you for reaching out.

There are some options that you can use to properly migrate your Next-gen projects to Smartsheets:

1 - Use the CSV export feature. Steps:

- Create a JQL filter returning all your Next-gen project issues

-  Export your Next-gen issues to a CSV file:

- Import the CSV file to Smartsheets, as described in the documentation below:

Import Files to Create New Sheets 

2 - Use a third-party app to import your next-gen issues to Smart Sheets, like:

Smartsheet for Jira

Smartsheet for Jira Connector 

Let us know if you have any questions.

[alan rossney]

I am using the smartsheets for JIRA connector.

I am told by JIRA support it will not work with next gen projects.

@All here !!Can JIRA Development team confirm this is the case and if so when will an update be available to allow exports from next gen projects to smartsheets using the JIRA connector.

[Jennifer Phillips]

JIRA nextgen no longer has Epic Link as metadata which is the root cause of Smartsheet connector no longer working correctly.  The parent/child relationships don't exist in metadata and therefore Smartsheets can no longer hook into those.