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why is that fail to create a site name?

why is that fail to create a site name?

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 359d9bb773a245aca67b73ed501946b7)

2 answers

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1 vote

Answer accepted

Welcome to our Community,

Are you changing the existing site's name? Or creating another new site? Please provide more context if this question still exists.

Thanks,
YY哥

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I'm creating a new site.I just registered today.Fail to have the URL.

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Like • Евгений likes this

In which step, you had that message then? 10人免费 | Jira Cloud 开箱

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Are you Chinese？After I registered by Microsoft account.The website promote me to fill a site name.When I typed in my site name it just failed，and it promote like'Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: dbb318359545425d85068c4bf4d6cea2)' .

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prompt,提示，not promote,sorry

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This issue is caused by Chinese network, which has blocked the site register journey.

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2 votes

done！thank u very much！it a problem about vpn！

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Hi, how did you fix it? I'm facing the same problem

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I helped her. contact me with wechat @tao liang

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Reason:

The network in mainland China is blocking us from registering a new site.

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