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work log window too small

tfriedrich999 March 9, 2023

We just updated Jira to the last version.

I am connected to my company PC via VPN and RDP. When I open a work log, its height is 50% of the normal size, in all browsers. This even happens when I connect to a VM with RDP from my company PC.

cH1JCSbN7u.png

When I do this on my home PC, everything looks normal.

Any idea how this can happen? Btw. it would help very much if this window was resizable.

Regards,
Thomas

 

 

2 answers

0 votes
tfriedrich999 June 5, 2023

Hello.

I deactivated the Dark Mode Add-on, but that did not help.

Meanwhile, I found out that the window gets bigger when I zoom out and in again. 

Opening work log:

image.png

Zooming out to 90%.image.png

Zooming in again to 100%image.png

My colleague looked into the problem with a debugger and found out, that somehow when I use an RDP connection, "form-body max-height" has a wrong value.

image.png

image.png

 

I hope this information helps.

 

Regards,
Thomas

0 votes
Dirk Ronsmans
Community Champion
March 9, 2023

Hey @tfriedrich999 ,

I notice your entire window is black, while I'm not sure on what version you are working I feel this might be due to a "dark mode" plugin or issue.

Any chance you can turn that of (temporarily) to see if it helps?

Also, do you see any erorrs in your developer console (inside the browser (F12))

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