Topic Tuesday: What question would you like answered for you at our next AUG event?

[Sinéad O_Neill _London_]

Let's see if we can get you some answers! 

[Laura Gribble]

At the last AUG one the speakers said something about filters breaking when the owner leaves. We've just had someone who was instrumental to setting up dashboards throughout the company leave. So my questions are:

• What do we mean by "break"?
• How do I stop it breaking?
  • Can I change the owner of a filter? I can't see an obvious way to do this
• How can be I sure I've got all the filters he owns, not just the ones I have permissions to see?
• Anything else I should be aware of for when he's deleted!?

[Sinéad O_Neill _London_]

Brilliant Laura! Thanks for this. I'll have these answers for you. And of course if anyone else here feels like helping Laura out, please do!

[Gary Pasquale]

One of the main reasons for a filter to 'break' is when any of the fields, issues, projects, etc it refers to no longer exists (or have changed in some way). The filter becomes 'invalid' and no longer returns any results.
Filters will always become 'invalid' from time to time as Jira evolves. It's just one of those things. There are two useful built-in scripts provided by the Scriptrunner app that can help with your other queries:
Change dashboard or filter ownership - This script will help you transfer ownership of filters from any leavers.
Switch to a different user - With this script, you could assume the identity of the leaver to see any filters that have not been shared.

Hope that helps :)

[Sinéad O_Neill _London_]

Thanks for this Gary!

[Nic Brough -Adaptavist-]

How do I decide between Cloud and Server?

(Yes, I know the answer, but a lot more people are asking, so I think it's worth a discussion!)

[Sinéad O_Neill _London_]

Oooh yes good one Nic! Thanks! 

[Sinéad O_Neill _London_]

This topic is going to be discussed at our next meet-up, thanks to you for asking!

https://aug.atlassian.com/events/details/atlassian-london-presents-london-aug-23rd-october-at-canary-wharf#/